Privacy Policy

At Sevana Electrical Appliances Pvt Ltd (“Sevana,” “we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our products, services, and website.

Information We Collect:

We may collect various types of information from our customers and users, including but not limited to:

Contact Information: Name, email address, phone number, and mailing address.
Company Information: Company name, business address, and industry details.
Payment Information: Credit card details, bank account information, and billing details for transactions.
Technical Information: IP address, browser type, operating system, and device details.
Usage Information: Interactions with our website, products, and services.How We Use Your Information:

How We Use Your Information:

We use the collected information for legitimate business purposes, including but not limited to:

Providing Services: Fulfilling orders, processing payments, and delivering products.
Communication: Responding to inquiries, providing customer support, and sending transactional emails.
Product Improvement: Analyzing usage patterns to enhance our products and services.
Marketing: Sending promotional materials and updates about Sevana’s offerings (only if you opt-in).
Legal Compliance: Meeting legal obligations and protecting our rights and interests.

Information Sharing:

We do not sell, share, rent, or disclose your personal information to third parties for their marketing purposes without your explicit consent. We may share your information with trusted service providers and partners who assist us in delivering our services and improving our products, subject to strict confidentiality agreements.

Your Choices:

You have the following choices regarding your personal information:

Access and Correction: You may request access to, review, and correct your personal information by contacting us.
Opt-out: You can opt-out of receiving promotional communications by following the unsubscribe instructions provided in those communications.
Data Deletion: You may request the deletion of your personal information, subject to legal obligations.

Children’s Privacy:

Our products, services, and website are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us, and we will promptly delete it.

Changes to this Privacy Policy:

We may update this Privacy Policy to reflect changes in our practices or for legal and regulatory reasons. We will provide notice of material changes and seek your consent if required by applicable laws.

Contact Us:

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at:

Sevana Electrical Appliances Pvt Ltd
PB#2, Kizhakkambalam PO, Kerala, India

By using Sevana’s products, services, or website, you agree to the terms outlined in this Privacy Policy.