Sevana — Packaging Machine Manufacturer in India Support
Sevana Support

We keep your line running

Submit a complaint, browse repair guides and video tutorials, or run our step-by-step diagnostic tool to troubleshoot your machine right now.

Rapid Response

Service within 24 hours

Downtime on a packing line costs more than the fix. When something breaks, we're there fast — across India.

Submit a Complaint
Self-Service

Run a live diagnostic

Answer a few guided questions and our diagnostic engine will walk you through fixing the issue yourself.

Start Diagnostics
Our Network

60+ Service Centers, 750+ Channel Partners

A nationwide network built to bring reliable service and support closer to you, wherever your business is located.

Browse Knowledge Base
Where to start

How can we help?

Pick the option that matches your situation. A few of these (like Track Everything) need you signed in first.

AI Powered Diagnosis

SIDS

Find the complaints in your machine with a few clicks.

Start diagnosing →
Self Help

User Manuals, Videos

Browse manuals, guides and video tutorials for your machine.

Browse the Knowledge Base →
Spares

Order Spares Online

Browse and order genuine spare parts for your registered machines.

Go to the Store →
New Customer?

Register as a User

Exclusive to Sevana's machine owners — simply fill in the details, we'll get back to you.

Register now →
Something Wrong?

Register Complaint

Tell us what's wrong and get a tracking reference — our team will follow up directly.

Submit a complaint →
Your Workspace

Track Everything

My Machines, My Orders, My Complaints — all in one place.

Go to My Workspace →