No.ComplaintReasonsRemedy
1Machine doesnot work;power switch doesnot light upat switch onposition. phase sequence LED doesnot light up (inthree phase machine only)1.NoACsupply. 2.HRCFuse blown/MCB tripped. 3.Mains cord failure. 4.Power switch failure. 5.Phases are not in sequence.1.Restore ACsupply. 2.Check for anyshort circuit or replace the fuse/reset the MCB. 3.Replace mainscord. 4.Replace power switch. 5.Inter change anytwo phase lines.
2Vacuumpumpdoes not work when lid is closed andvacuum levelis always displayed1.Micro switchdoes not operate. 2.Defective micro switch. 3.Defective contactor (coil openor contact burned out). 4.Defective relay. 5.Defective motor.1.Adjust switch operating lever screw suitably to operate the switchwhen lid is closed. 2.Replace themicro switch. 3.Replace thecontactor. 4.Replace therelay board. 5.Replace orrectify the motor.
3Thelid does not remainclosed even1.Lidgasket does not touchthe chamber facea.Press the lid with boththe hands at the corner of lid.
after vacuumpump startsuniformly.b.Check the gasket forany damage andreplace if necessary. c.Check the height oflid hinge. If the hinge height is optimum, the lid can be closed easily andthe gasket touches the chamber uniformly.
4Insufficient Vacuum Reading1.Low vacuum setting 2.Solenoid valve leaks: atmospheric air enters into the chamber throughthe solenoid valve dueto, a)Defective solenoid valve. b)Defective relay. 3.Low oil level in the vacuumpump. 4.Moister contaminated oil . 5.Vacuum leaks through lid gasket/bolt holesonthe lid/pipe joints/bushes at cable entry. 6.Wearandtear ofvanes ofvacuumpump. 7.Defective transducer Boardor twisted cable to transducer board.1.Increase the vacuumsetting. 2. a)Replace the solenoid valve. b)Replace relay board. 3.Keep the required oil qty in the vacuumpump. 4.Drainthe oil completely and refill. 5.Identify the locationof leakage andreplace the defective components or rectify the problem by tightening the joints. 6.Overhaul /replace the pump. 7.Replace thedefective.
5Noflushing operation. Sealing operation starts after vacuumtime.1.Flushpressure settings are not proper.1.Set flush pressure properly.Set Flush levelas 00-> flush3 - >flush2 ->flush1->760
6Noflushing operation. Machine haltsafter evacuation. Display shows gas flush.1.Defective solenoid valve. 2.Verylow pressure in gas cylinder. 3.Gas cylinder valve closed. 4.Defective Relay.1.Replace solenoid valve. 2.Replace/refill the gascylinder. 3.Openthe gas cylinder valve. 4.Replace therelay board/Relay.
7Machine skips flushingandsealing operation does not takes place.1.Flushpressure setting is high.1.Set flush pressure properly. Flushing pressure should be lower than thevacuumpressure setting.
8Sealinghead operate butsealing does not takes place1.Low sealing time setting. 2.heating element failure. 3.Defective sealing transformer. 4.Flushsetting is high.1.Increase sealing time. 2.Replace heating element. 3.Replace defective sealing transformer. 4.Use compressor for operating jaw for flushsetting above300.
9Machine halts after sealing1.Defective relay. 2.Defective air inlet solenoid valve.1.Replace therelay board. 2.Replace solenoid valve.
10Pouchexpands during vacuumtime1.Low gapbetween sealing headandpad holder assembly.1.Increase the gapbyadjusting the padholder assembly.
11Nonuniform sealing1.High gapbetween sealing headandpad holder assembly. 2.Sealing head andpad holder not align properly. 3.Burnt Teflon fabric.1.Reduce the gap. 2.Align sealing headandpad holder. 3.Replace theTeflon fabric.
12Machines works fine, butblank/garbage display1.Defective display. 2.FRCcable ofdisplay or its connector defective. 3.EMI issue1.Replace display board. 2.Replace cable andconnector. 3.Give 103disc capacitor between 1st& 2nd , 15th & 16th pinsofLCD.
13TheMicrocontroller doesnot responding topushbutton pressing.1.Defective switches. 2.Defective FRCCable of Display PCB1.Replace display board. 2.Replace cable andconnector.
14Systemhangsduring operation1.Temporary bugin program due tonoise. 2.Defective micro controller board.1.Switch offandrestart the machine. 2.Replace Microcontroller board.
15Display doesnot change fromfreshair toready1.Misalignment ofreed switch.1.Correct the position ofreed switch.
16Overheating of Heating element/Transformer1.Short circuitwith body of machine. 2.Defective Relay/IRF 540 ofheater inRelay PCB1.Make proper wire connections. 2.Replace Relay PCB.
17Machine tripswhile pumpstarts working orabnormal soundof pump.1.Windingshort with body. 2.Defective centrifugal switch. 3.Defective love jaw coupling bush.1.Rewind or replace the pump. 2.Replace the switch or pump. 3.Replace thebush or pump.
18Display shows fresh air always1.Misalignment of magnetic reed switch. 2.Magnetic reed switch shorted.1.Correct the position. 2.Replace theswitch.
19Improper sealing1.Misalignment ofsealing bed.1.Correct the position.
20Liddoesn’t open after completing the operation.1.Defective relay in the relay board. 2.Defective solenoid valve.1.Replace it. 2.Replace it.
21Fuseblown outwhen machine is switched on1.Short circuitof anypart with machine body.1.Check andcorrect it.