No.ComplaintReasonsRemedy
1Machine doesnot work;power switch doesnot light upat switch onposition.1.NoACsupply. 2.Fuseblown/MCB tripped. 3.Mains cord failure.1.Restore ACsupply. 2.Check for anyshort circuit or replace the fuse/reset the MCB. 3.Replace mainscord.
2Vacuumpumpdoes not work when lid is closed andvacuum levelis always displayed1.Micro switchdoes not operate. 2.Defective micro switch. 3.Defective contactor (coil openor contact burned out). 4.Defective relay. 5.Defective motor.1.Adjust switch operating lever screw suitably to operate the switchwhen lid is closed. 2.Replace the micro switch. 3.Replace the contactor. 4.Replace the relay board. 5.Replace orrectify the motor.
3Thelid does not remainclosed even after vacuumpump starts1.Lidgasket does nottouch the chamber face uniformly.a.Pressthe lid with boththe handsat thecorner of lid. b.Check the gasket forany damage andreplace if necessary. c.Check the height oflid hinge. If the hingeheight is optimum, the lid can be closed easily andthe gasket touches the chamber uniformly.
4Insufficient Vacuum Reading1.Low vacuum setting 2.Solenoid valve leaks: atmospheric air enters into1.Increase the vacuumsetting. 2.
the chamber throughthe solenoid valve dueto, a)Defective solenoid valve. b)Defective relay. 3.Low oil level in the vacuum pump. 4.Moister contaminated oil. 5.Vacuum leaks throughlid gasket/bolt holes onthe lid/pipe joints/bushes at cable entry. 6.Wearandtear ofvanes of vacuumpump. 7.Defective transducer Board or twisted cable to transducer board.a)Replace the solenoid valve. b)Replace relay board. 3.Keep the required oil qty in the vacuumpump. 4.Drainthe oil completely and refill. 5.Identify the location ofleakage andreplace the defective components or rectify the problem by tightening the joints. 6.Overhaul /replace thepump. 7.Replace the defective.
5Sealinghead operate butsealing does not takes place1.Low sealing time setting. 2.heating element failure. 3.Defective sealing transformer.1.Increase sealing time. 2.Replace heating element. 3.Replace defective sealing transformer.
6Machine halts after sealing1.Defective relay. 2.Defective air inlet solenoid valve.1.Replace the relay board. 2.Replace solenoid valve.
7Pouchexpands during vacuumtime1.Low gapbetween sealing headandpad holder assembly.1.Increase the gapby adjusting the padholder assembly.
8Nonuniform sealing1.High gapbetween sealing headandpad holder assembly. 2.Sealing head andpad holder not align properly. 3.Burnt Teflon fabric.1.Reduce the gap. 2.Align sealing headandpad holder. 3.Replace the Teflonfabric.
9Machines works fine, butblank/garbage display1.Defective display. 2.FRCcable ofdisplay or its connector defective. 3.EMI issue1.Replace display board. 2.Replace cable andconnector. 3.Give 103disc capacitor between 1st& 2nd , 15th & 16th pinsof LCD.
10TheMicrocontroller doesnot responding topushbutton pressing.1.Defective switches. 2.Defective FRCCable of Display PCB1.Replace display board. 2.Replace cable andconnector.
11Systemhangsduring operation1.Temporary bugin program dueto noise. 2.Defective micro controller board.1.Switch offandrestart the machine. 2.Replace Microcontroller board.
12Overheating of Heating element/Transformer1.Short circuitwith body of machine. 2.Defective Relay/IRF 540of heater in Relay PCB1.Make proper wire connections. 2.Replace Relay PCB.
13Machine tripswhile pumpstarts working orabnormal soundof pump.1.Windingshort with body. 2.Defective centrifugal switch. 3.Defective love jaw coupling bush.1.Rewind or replace the pump. 2.Replace the switch or pump. 3.Replace the bushor pump.