No.ComplaintReasonsRemedy
1Machine does not work; power switch does not light up.1.No AC supply. 2.Mains cord failure. 3.MCB failure. 4.Power switch failure.1.Restore AC supply. 2.Replace mains cord. 3.Replace the MCB. 4.Replace it.
2Vacuum pump does not work when lid is closed and vacuum level is always displayed1.Defective contactor 2.Defective Relay board. 3.Defective motor.1.Replace the contactor. 2.Replace the relay board. 3.Replace or rectify the motor.
3The lid does not remain closed even after vacuum pump starts1.Lid gasket does not touch the chamber face uniformly.a.Press the lid. b.Check the height of swing arm. If the height is optimum, the gasket will touche the chamber uniformly.
4Insufficient Vacuum Reading1.Low vacuum setting 2.Solenoid valve leaks: atmospheric air enters in to the chamber through the solenoid valve due to, a)Defective solenoid valve. b)Defective relay. 3.Low oil level in the vacuum pump. 4.Moister contaminated oil.1.Increase the vacuum setting. 2. a)Replace the solenoid valve. b)Replace relay board. 3.Keep the required oil qty in the vacuum pump. 4.Drain the oil completely and
5Sealing head operate but sealing does not takes place
6Machine halts after sealing
7Pouch expands during vacuum time
8Nonuniform sealing
9Machines works fine, but blank/garbage display
10Setting is not possible. The Microcontroller does not responding to push button pressing.
11Overheating of Heating element/Transformer
12Machine trips while pump starts working or abnormal sound of pump.
13Lid doesn’t open after
completing the
operation.
14Display shows fresh air alwaysDisplay shows fresh air
always
15Fuse blown out when machine is switched on
1624V Transformer Fuse blown out.
Fuse blown out when
machine is switched on
24V Transformer Fuse
blown out.