| 1 | Machine doesn’t work/Power on LED doesn’t light up/No display | 1.No AC supply. 2.Fuse blown/MCB tripped. 3.Mains cord failure. 4.No control transformer output. | 1.Restore AC supply. 2.Check for any short circuit or replace the fuse/reset the MCB. 3.Replace mains cord. 4.Check the voltages & replace it if defective. |
| 2 | Conveyor is not working and can move by hand | 1.Conveyor belt tension may be too high/low. 2.Defective capacitor of motor. | 1.Adjust the tension. 2.Replace the capacitor. |
| 3 | Conveyor is not working and cannot move by hand | 1.Conveyor belt tension is too high. 2.Defective motor. 3.Damaged gear. 4.Defective limit switch. 5.Defective relay in the relay PCBA. | 1.Adjust the tension. 2.Check the motor connection for any breakage and replace it if defective. 3.Replace it. 4.Replace the switch. 5.Check the relay output from the PCBA and replace it if defective. |
| 4 | Film feeding is not doing/Film roller is not moving | 1.Defective limit switch. 2.Defective motor/Capacitor. 3.Defective motor brake. 4.Defective relay in the relay PCBA. 5.The tension shaft is not on the level. 6.The position of tension roller is not proper. 7.The triangular plate is not properly fixed 8.The tension of clamping chain is too tight or loose. | 1.Check the connections and replace it if defective. 2.Replace the defective part. 3.Replace it. 4.Check and replace the defective. 5.Adjust it. 6.Adjust it. 7.Adjust it. 8.Adjust or lubricate it. |
| 5 | Machine doesn’t seal/Improper sealing | 1.Low air pressure. 2.Defective cartridge heater. 3.Defective relay in the relay PCBA. 4.Fuse blown. 5.Defective temperature controller/ temperature sensor. 6.Voltage is too low. 7.Incorrect parameters settings. 8.Defective sealing blade. 9.Defective teflon tape. 10.Defective limit switch. 11.Defective SSR. | 1.Check and correct it. 2.Check for any open circuit and replace it if defective. 3.Check and replace the defective. 4.Ref case2 of complaint1. 5.Replace the defective part. 6.Check the voltage. 7.Adjust the parameters as per film and product. 8.Replace it. 9.Replace them. 10.Replace it. 11.Replace it if defective. |
| 6 | Error messages doesn’t work properly | 1.Open connections. 2.Defective limit switch. 3.Misaligned sensor/ Defective sensor. | 1.Check and do proper connections. 2.Check and replace if defective. 3.Adjust the position/Replace it if defective. |
| 7. | Waste film collection system is not working properly. | 1.Poor quality film. 2.Defective motor/Capacitor. 3.Incorrect alignment of guiding rollers. | 1. Use quality film. 2. Replace the capacitor/motor. 3.Adjust the guiding rollers adjacent to the outer conveyor. |
