No.ComplaintReasonsRemedy
1Machine doesn’t work/Power on LED doesn’t light up/No display1.No AC supply. 2.MCB tripped. 3.Mains cord failure.1.Restore AC supply. 2.Check for any short circuit or replace the reset the MCB. 3.Replace mains cord.
2Conveyor is not working and can move by hand1.Conveyor belt tension may be too high/low. 2.Defective capacitor of motor.1.Adjust the tension. 2.Replace the capacitor.
3Conveyor is not working and cannot move by hand1.Conveyor belt tension is too high. 2.Defective motor. 3.Damaged gear. 4.Defective limit switch.1.Adjust the tension. 2.Check the motor connection for any breakage and replace it if defective. 3.Replace it. 4.Replace the switch.
4Film feeding is not doing/Film roller is not moving1.Defective limit switch. 2.Defective motor/Capacitor. 3.Defective motor brake. 4.The tension shaft is not on the level. 5.The position of tension roller is not proper. 6.The triangular plate is not properly fixed 7.The tension of clamping chain is too tight or loose.1.Check the connections and replace it if defective. 2.Replace the defective part. 3.Replace it. 4.Adjust it. 5.Adjust it. 6.Adjust it. 7.Adjust or lubricate it.
5Machine doesn’t seal/Improper sealing1.Low air pressure. 2.Defective cartridge heater. 3.Defective temperature controller/ temperature sensor. 4.Voltage is too low. 5.Incorrect parameters settings. 6.Defective sealing blade. 7.Defective Teflon tape. 8.Defective limit switch. 9.Defective SSR.1.Check and correct it. 2.Check for any open circuit and replace it if defective. 3.Replace the defective part. 4.Check the voltage. 5.Adjust the parameters as per film and product. 6.Replace it. 7.Replace them. 8.Replace it. 9.Replace it if defective.
6Error messages doesn’t work properly1.Open connections. 2.Defective limit switch. 3.Misaligned sensor/ Defective sensor.1.Check and do proper connections. 2.Check and replace if defective. 3.Adjust the position/Replace it if defective.
7.Waste film collection system is not working properly.1.Poor quality film. 2.Defective motor/Capacitor. 3.Incorrect alignment of guiding rollers.1. Use quality film. 2. Replace the capacitor/motor. 3.Adjust the guiding rollers adjacent to the outer conveyor.