No.ComplaintReasonsRemedy
1Machine doesnot work;power switch doesnot light up. Phase sequence LED doesnot light up (inthree phase machine only)1.NoACsupply. 2.Fuseblown/MCB tripped. 3.Mains cord failure. 4.MCBfailure. 5.Phases are not in sequence. 6.Power switch failure.1.Restore ACsupply. 2.Check for anyshort circuit or replace the fuse/reset the MCB. 3.Replace mainscord. 4.Replace theMCB. 5.Inter change anytwo phase lines. 6.Replace it.
2Vacuumpumpdoes not work when lid is closed andvacuum levelis always displayed1.Micro switchdoes not operate. 2.Defective micro switch. 3.Defective contactor (coil openor contact burned out). 4.Defective relay. 5.Defective motor. 6.Defective PSR.1.Adjust switch operating lever screw suitably to operate the switchwhen lid is closed. 2.Replace themicro switch. 3.Replace thecontactor. 4.Replace therelay board. 5.Replace orrectify the motor. 6.Replace thePSR.
3Thelid does not remainclosed even after vacuumpump starts1.Lidgasket does not touchthe chamber face uniformly.a.Press the lid. b.Check the height ofswing arm. Ifthe height is optimum, the gasket will touche the chamber uniformly.
4Insufficient Vacuum Reading1.Low vacuum setting 2.Solenoid valve leaks: atmospheric air enters into the chamber throughthe solenoid valve dueto, a)Defective solenoid valve. b)Defective relay. 3.Low oil level in the vacuumpump. 4.Moister contaminated oil. 5.Vacuum leaks through lid gasket/bolt holesonthe lid/pipe joints/bushes at cable entry. 6.Wearandtear ofvanes ofvacuumpump. 7.Defective transducer Boardor twisted cable to transducer board.1.Increase the vacuumsetting. 2. a)Replace the solenoid valve. b)Replace relay board. 3.Keep the required oil qty in the vacuumpump. 4.Drainthe oil completely and refill. 5.Identify the locationof leakage andreplace the defective components or rectify the problem by tightening the joints. 6.Overhaul /replace the pump. 7.Replace thedefective.
5Sealinghead operate butsealing does not takes place1.Low sealing time setting. 2.heating element failure. 3.Defective sealing transformers.1.Increase sealing time. 2.Replace heating element. 3.Replace defective sealing transformers.
6Machine halts after sealing1.Defective relay. 2.Defective air inlet solenoid valve.1.Replace therelay board. 2.Replace solenoid valve.
7Pouchexpands during vacuumtime1.Low gapbetween sealing headandpad holder assembly.1.Increase the gapbyadjusting the padholder assembly.
8Nonuniform sealing1.High gapbetween sealing headandpad holder assembly. 2.Sealing head andpad holder not align properly. 3.Burnt Teflon fabric.1.Reduce the gap. 2.Align sealing headandpad holder. 3.Replace theTeflon fabric.
9Machines works fine, butblank/garbage display1.Defective display. 2.FRCcable ofdisplay or its connector defective. 3.EMI issue1.Replace display board. 2.Replace cable andconnector. 3.Give 103disc capacitor between 1st& 2nd , 15th & 16th pinsofLCD.
10Setting is not possible. The Microcontroller does not responding to pushbutton pressing.1.Defective switches. 2.Defective FRCCable of Display PCB1.Replace display board. 2.Replace cable andconnector.
11Systemhangsduring operation1.Temporary bugin program due tonoise. 2.Defective micro controller board.1.Switch offandrestart the machine. 2.Replace Microcontroller board.
12Overheating of Heating element/Transformer1.Short circuitwith body of machine. 2.Defective Relay/IRF 540 ofheater inRelay PCB1.Make proper wire connections. 2.Replace Relay PCB.
13Machine tripswhile pumpstarts working orabnormal soundof pump.1.Windingshort with body. 2.Defective centrifugal switch. 3.Defective love jaw coupling bush.1.Rewind or replace the pump. 2.Replace the switch or pump. 3.Replace thebush or pump.
14Liddoesn’t open after completing the operation.1.Defective relay in the relay board. 2.Solenoid coil burned out.1.Replace it. 2.Replace thecoil.
15Display shows fresh air always1.Misalignment ofmicro switch. 2.Defective micro switch.1.Correct the position. 2.Replace theswitch.
16Fuseblown outwhen machine is switched on1.Short circuitof anypart with machine body.1.Check andcorrect it.
1724VTransformer Fuse blownout.1.Solenoid coil burned out.1.Replace it.